Strategies to grow sales, revenue and profit by focusing on recurring
by focusing on customer recurrence
It is just as important to attract new customers for your business,
as it is to get repeat customers to come back and come back again.
It is in the repetition of your customers,
is where your financial SUCCESS lies.
For this repetition to happen you have to give 5 keys:
1 .- Think in Long Term strategy: “Marketing – Sales – Service Delivery working for the same goal”.
2 .- Expectation vs. reality in the recruitment >> advertising strategy to attract customers in a realistic way.
3 .- WoW Service, whether it is the 1st time or the 20th time for the same customer.
4.- Specific marketing and sales strategies focused on bringing customers back.
5.- Marketing strategies to incentivize customer referrals.
* Customer acquisition: Marketing, Sales
* Service/Product Delivery
* Customer loyalty: Keep customers coming back
* ...
* Management - Business owner
We are all 1 and we work for the same objective, that the turnover and profit of the business increases.
If the business does well , we are ALL doing well.
A successful business is made up of many successful professionals who work and enjoy their hours in the business.
A happy customer:
* Talks... Recommends others
* Comes back
* Makes everyone in the business happy
When the customer is happy...
* the people who serve him are happy, their productivity increases
* the owner is happy, the results flow
* Collaborators, suppliers, external teams are happy, more income.
When the entire customer journey is done very well, SUCCESS it is guaranteed.
It is just as important to attract new customers for your business,
as it is to get repeat customers to come back and come back again.
It is in the repetition of your customers,
is where your financial SUCCESS lies.
For this repetition to happen you have to give 5 keys:
1 .- Think in Long Term strategy: “Marketing – Sales – Service Delivery working for the same goal”.
2 .- Expectation vs. reality in the recruitment >> advertising strategy to attract customers in a realistic way.
3 .- WoW Service, whether it is the 1st time or the 20th time for the same customer.
4.- Specific marketing and sales strategies focused on bringing customers back.
5.- Marketing strategies to incentivize customer referrals.
* Customer acquisition: Marketing, Sales
* Service/Product Delivery
* Customer loyalty: Keep customers coming back
* ...
* Management - Business owner
We are all 1 and we work for the same objective, that the turnover and profit of the business increases.
If the business does well , we are ALL doing well.
A successful business is made up of many successful professionals who work and enjoy their hours in the business.
A happy customer:
* Talks... Recommends others
* Comes back
* Makes everyone in the business happy
When the customer is happy...
* the people who serve him are happy, their productivity increases
* the owner is happy, the results flow
* Collaborators, suppliers, external teams are happy, more income.
When the entire customer journey is done very well, SUCCESS it is guaranteed.
The key to growing a business, whether online or physical, is to combine both.
The big online referents open physical stores and physical spaces to connect with customers and potential customers…
The physical ones can also provide their service or deliver their product online.
The key is always in differentiation:
* What makes you unique from all competitors.
* Why you and not the other
In addition to the physical store or space where you serve your customers,
Other physical points
Serve client by online.
* product shipping
* home services
* services by whatsapp or video call
* ....
We make your business a unique and different business
You are not just another
You are the reference for something
Clients will look for you to you, and only to you for what makes you and your business unique.
The key to growing a business, whether online or physical, is to combine both.
The big online referents open physical stores and physical spaces to connect with customers and potential customers…
The physical ones can also provide their service or deliver their product online.
The key is always in differentiation:
* What makes you unique from all competitors.
* Why you and not the other
In addition to the physical store or space where you serve your customers,
Other physical points
Serve client by online.
* product shipping
* home services
* services by whatsapp or video call
* ....
We make your business a unique and different business
You are not just another
You are the reference for something
Clients will look for you to you, and only to you for what makes you and your business unique.
The key to growing a business, whether online or physical, is to combine both.
The big online referents open physical stores and physical spaces to connect with customers and potential customers…
The physical ones can also provide their service or deliver their product online.
The key is always in differentiation:
* What makes you unique from all competitors.
* Why you and not the other
In addition to the physical store or space where you serve your customers,
Other physical points
Serve client by online.
* product shipping
* home services
* services by whatsapp or video call
* ....
We make your business a unique and different business
You are not just another
You are the reference for something
Clients will look for you to you, and only to you for what makes you and your business unique.